Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscription Policy – Black Envelope Society

When you purchase a subscription, you will receive recurring monthly deliveries.

Your payment method will be automatically charged every month on the same date you signed up.

Orders placed between the 1st–20th will receive that month’s envelope. Orders placed after the 20th will be included in the following month’s shipment.

Each envelope is curated and may vary slightly in contents and theme. While the overall aesthetic remains consistent, specific items and designs will change monthly.

You may cancel your subscription at any time through your account. Cancellations must be made before your next billing date to avoid being charged for the following month.

Due to the nature of curated subscription items, all subscription sales are final and not eligible for returns or exchanges.

If you experience any issues with your order, please contact us at aestheticallyyoursbyjess@gmail.com.

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.